FAQs
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How should I store my beauty products?
We recommend storing your beauty products in a cool, dry place away from direct sunlight to maintain their efficacy and shelf life.
Are your products safe for sensitive skin?
Many of our products are formulated for sensitive skin. Look for the "sensitive skin" label on our product pages or consult our customer service team for recommendations.
Where can I find ingredient lists for your products?
Ingredient lists are available on each product page. If you have any specific concerns or allergies, feel free to reach out to our customer service team for more information.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or refund as quickly as possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Please check our shipping policy for a list of countries we ship to and any additional shipping fees that may apply.
What are your shipping options?
We offer standard, expedited, and express shipping options. Shipping costs and delivery times vary based on your location and the shipping method chosen.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
How can I find the right products for my skin type?
Our website has a skin type filter that helps you find products suited to your specific needs. Additionally, our customer service team is available to assist you with personalized recommendations.
Do you offer vegan beauty products?
Yes, we have a selection of vegan beauty products. Look for the "vegan" label on our product pages.
Are your products cruelty-free?
Yes, all our products are cruelty-free and have not been tested on animals.
What types of beauty products do you offer?
We offer a wide range of beauty products, including skincare, makeup, hair care, fragrances, and beauty tools. Our products cater to various skin types and beauty needs.